Resources

Commonwealth Financial Counselling Program

Commonwealth Financial Counselling services are delivered by community and local government organisations and help people in personal financial difficulty to address their financial problems and make informed choices. Circumstances that can lead to personal financial difficulty include unemployment, sickness, credit over-commitment and family breakdown.

Legal Aid Queensland

We specialise in criminal, family and civil law. We offer legal help – information, advice and representation – across all areas. Our information and advice services are free to all Queenslanders. Representation is available to people who meet our means and merit test guidelines.

Insolvency & Trustee Service Australia

AFSA provide improved and equitable financial outcomes for consumers, business and the community through application of bankruptcy and personal property securities laws, regulation of personal insolvency practitioners, and trustee services.

Australian Securities & Investments Commission

ASIC is Australia’s corporate, markets and financial services regulator. We contribute to Australia’s economic reputation and wellbeing by ensuring that Australia’s financial markets are fair and transparent, supported by confident and informed investors and consumers.

Office of Fair Trading

Our services, our laws and policies as well as your right to access information and how to work for us.

Money Smart

At some point in their lives most people need a loan or credit. This section of the website has smart borrowing tips for loans, credit cards, other types of credit such as interest-free deals and rent to buy, and information about credit reports and credit repair.

Multicultural Affairs Queensland

The Department of Aboriginal and Torres Strait Islander and Multicultural Affairs was established following machinery-of-government changes in early April 2012.

The department consists of the following two areas:

Department of Immigrations and Citizenship

For people who want to visit, work, study or live in Australia. Includes details of Australia’s Refugee and Humanitarian Program. Includes information for employers about sponsoring skilled people to work in Australia.

Health Information in your language – Queensland Health

Queensland Health is committed to improving access to health information and resources for multicultural communities.

Refugee and Immigration Legal Service

RAILS is an independent not-for-profit community legal centre specialising in refugee and immigration law. It provides free legal advice and assistance to disadvantaged people.

Immigrant Women’s Support Service

Immigrants Women’s Support Service (IWSS) offers cost free, culturally sensitive and confidential advocacy, counselling and support to immigrant and refugee women and their children from non-English speaking backgrounds that are affected by domestic and sexual violence.

Community Action for a Multicultural Society (CAMS)

Community Action for a Multicultural Society (CAMS), is a network of multicultural community workers undertaking systemic and group advocacy, and community capacity-building activities to strengthen multiculturalism across the state and to support people from culturally and linguistically diverse backgrounds.

Australian Mental Health Consumer Network

The Australian Mental Health Consumer Network is a nationwide network of consumers of mental health services. It exists to:

  • promote equity and access for mental health consumers;
  • empower consumers to utilise all means to sustain their mental health;
  • promote consumer participation and influence within the community.

Multicultural Mental Health Australia

The MHiMA project is funded by the Australian Government, Department of Health and Ageing to provide a national focus for advice and support to providers and governments on mental health and suicide prevention for people from culturally and linguistically diverse (CALD) backgrounds.

Queensland Alliance of Mental Illness and Psychiatric Disability Groups

Queensland Alliance for Mental Health Inc. is responding to the changing environment created by new State and Federal plans in health service delivery – as part of that response Queensland Alliance for Mental Health Inc. is streamlining its business processes and improving its accessibility to members and key stakeholders. Upgrading our website is one part of improving accessibility.

Migration Agents Registration Authority

In Australia, migration agents must be registered with the Office of the Migration Agents Registration Authority.

Registered Migration Agents are bound by a Code of Conduct and are required to have an in-depth knowledge of Australian migration law and procedure and meet high professional and ethical standards.

The Office of the MARA regulates Australia’s registered migration agents to:

  • ensure that clients receive high quality immigration assistance, and
  • protect the interests of people receiving immigration assistance.

Good Beginnings Australia

Good Beginnings provides free early childhood and practical parenting programs for children and families across Australia, based at our Early Years Centres or visits to your home.

Department of Communities (Queensland Government)

Child Safety Services is the Queensland Government agency for child protection and adoption services. We are dedicated to protecting children and young people from harm or who are at risk of harm, and whose parents cannot provide adequate care or protection for them.

Department of Child Safety (Queensland Government)

The department’s role in protecting children and young people is to:

  • investigate concerns that a child or young person has been harmed or is at risk of harm
  • provide ongoing services to children and young people who are experiencing, or are at risk of experiencing harm.

Department of Families, Community Services and Indigenous Affairs (Australian Government)

Our vision is a strong and fair society for all Australians. Our mission is to support our Minister by collaboratively developing and implementing excellent social policy.

Office for Early Childhood Education and Care

The Office for Early Childhood Education and Care is responsible for:

Early Childhood Australia Website

Early Childhood Australia Inc. formerly known as the Australian Early Childhood Association, was established in 1938. Early Childhood Australia works with Government, early childhood professionals, parents, other carers of young children and various lobby groups to secure the best range of options and outcomes for children as they grow and develop.

Commission for Children & Young People & Child Guardian Website

The Commission is independent and its decisions are not influenced by any Government department or other agency. The Commission for Children and Young People and Child Guardian is an organisation which promotes and protects the rights, interests and wellbeing of all Queenslanders under 18.

Department of Family and Community Services

Links to numerous websites around Australia containing information on parenting.

Raising Children

This national parenting information website is a government funded resource that grew out of research into what parents and practitioners want and need (from the national Parenting Information Project.) It is part of the Australian Government’s commitment to ensure every Australian child has the best possible start in life by supporting parents in their most important role.

Family Assistance

The Family Assistance Office is a joint venture between four government agencies – The Department of Family and Community Services, The Australian Taxation Office, Centrelink and the Health Insurance Commission. It has been set up to give Australian families better access to Government services. Instead of going to different agencies to get family assistance, families are able to get all their payments from just one place – The Family Assistance Office. Family Assistance Offices have been set up in Medicare offices, Centrelink Customer Service Centres and Tax Office Shopfronts across the country, offering a range of payments to support families with their work and family responsibilities.

Helplines and telephone counselling services for children, young people and parents

The Australian organisations and links described on this page provide a focus on counselling support for children and parents. Many are good starting points for locating other organisations or links in this area.

Child and Youth Support Services

Here you’ll find a range of support services such as counselling and contacts specifically for children and young people. So, if you’re going through difficult times, want to get something off your mind or just need to know more about where you can go for help, take a look at some of these links.

Queensland Government

www.qld.gov.au

Mackay and Whitsunday Region

Healthy lunchbox recipes

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