The Integrated Family Support Hub

The Integrated Family Support Hub

The Integrated Family Support Hub aims to meet the needs of families and children by information, referral, support and access to services for families in the Mackay region by providing stronger relationships between childcare, health and other family support services throughout the region.  The role of the Hub Coordinator/Hub Support Worker is:

  • Offering information, referral and support to families accessing the Centres and resourcing our playgroups and playgroup parents;
  • Attending network meetings facilitated by Childcare Centres and services, interagency and network meetings;
  • Encouraging the community to discover better links between the range of services offered in Mackay and the region and what the gaps are in services or barriers to accessing services;
  • Working with families, family support services and childcare services to support the community in developing integrated early childhood services that can respond to the range of changing and diverse family support and child care needs.

The Targeted Parenting Program now operates under the Integrated Family Support Hub. This Program targets parents with children aged birth to eight years that identify as being Aboriginal or Torres Strait Islander.  Delivered in a culturally-friendly environment, the Targeted Parenting Program provides support using the Indigenous Triple “P” (Positive Parenting Program) and promotes the safety and well-being of children through the an early intervention approach. This program is designed to provide ideas and learn new ways that make parenting a more enjoyable experience.

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